Objectives
To provide delegates with a range of structures for different types of reports; to teach them the use of readability tools in Word; to give them a four-point plan to de-clutter their writing; and to provide an update on grammar best practice.
Content
Business Writing (am)
- The nine different structures for business reports
- The Fog Index and similar measures of readability
- Principles of plain English – sentence length, active/passive voice, use of verbs
- Page layout
- Use of visuals and aids to readability
- Grammar quiz
Writing Emails (pm)
- Advantages and disadvantages of using email
When to use email - appropriate and inappropriate uses - Best practice principles
- Structure and headings for emails
- Openings, closings and optimum format
- Setting the right tone - and making sure you are not misinterpreted
- Grammar and punctuation
- Netiquette
How To Book
Please contact your Learning & Development Manager if you are interested in this course.