Objectives

Delegates will learn how to prepare more efficiently to take notes, take notes by identifying key points and confidently take notes so making it easier to write up the notes.

There will be short practical exercises throughout the course for participants to practise listening and note taking skills in different situations.

Content

Welcome and introductions
  • Course overview and objectives
  • Method
  • Introductions and your objectives
The function of notes
  • Why are your notes important?
  • How are your notes used?
Preparing to take notes
  • Administrative preparation
  • The pre-meeting meeting
  • Using a checklist
Note taking
  • Listening, concentrating and maintaining interest
  • Identifying key points
  • When to summarise or take verbatim notes
  • Taking notes that are easy to understand
  • Making sense of notes after the meeting
  • Tips on writing up notes
Action session
  • What will you do differently next time you take notes at a meeting?
Summary and close


Who should attend: Suitable for those who have to take notes in various situations: client meetings; 1-1 meetings; telephone conference calls; taking instructions from fee earners or clients.

How To Book

Please contact your Learning & Development Manager if you are interested in this course.