Objectives
Delegates will learn what motivates people at work and why and how best to do it. Monetary reward motivates little beyond a certain point. Delegates will learn how to manage and lead the individual going forward.
Content
- What do we mean by employee engagement and what benefits does it bring to the business?
- Accessing discretionary behaviour/effort
- Four main drivers of engagement: leadership, line management, voice, trust
- How does engagement differ from motivation?
- Recognising the danger signals of low motivation
- What motivates different individuals?
- Four models to help understand motivation: Maslow, McGregor, Herzberg and Daniel Pink
- Three levels of reward and recognition: formal, informal and everyday
- What formal processes could we introduce and why?
- What are the barriers to creating a culture of informal recognition?
- Everyday recognition: developing the skills of giving motivational feedback
- The underlying principle of respect: for the organisation, leadership, team members and the work itself
- Seven key elements of respect: recognition, empowerment, supportive feedback, partnering, expectations, consideration and trust
- How should we invest in non-monetary reward and recognition in order to reap the benefits?
Who should attend: Team Leaders and Partners
How To Book
Please contact your Learning & Development Manager if you are interested in this course.