Objectives

Effective Communication & Delegation

  • Communication Skills
    • Active listening
    • Different questionning techniques and approaches
    • Conducting effective team briefings
    • Communicating using virtual platforms
    • Drawing a line in the sand
  • Delegation Skills - Team & Individual Tasks
  • The Art of Giving Constructive or Developmental Feedback.

Content

This programme is ideal for new managers or for managers who are currently in a management position but are yet to receive any formal training. Delegates will learn how managing and leading effectively can draw the best out of others. They will learn the importance of leading by example and empowering team members to take more responsibility which in turn, will lead to a motivated and engaged team culture.

Who should attend: New Managers

How To Book

Please contact your Learning & Development Manager if you are interested in this course.