Objectives

This course is designed to help delegates make meetings more productive and efficient, help them be able to contribute proactively and confidently and help delegates keep a meeting running to it allotted time.

The course will help enable meetings to be successful in their goals by helping to define those goals and to measure whether they have been achieved. It will also help to ensure that the meetings themselves are actually more productive.

Meetings can be an effective way of including all those involved, but not derailing the process. The key is the way the meeting is planned and conducted and that everyone attending understands decisions, outcomes and action points.

Content

Outline of sample session – the course can be tailored to your needs exactly
  • What is a meeting?
    • The benefits and pitfalls of meetings - Why hold meetings & briefings
    • Who should attend and why
    • Effective planning and preparation
  • Managing and chairing meetings - The chairperson’s responsibilities
  • Understanding behaviour in meetings and a structured approach to two-way communication in the business meeting
    • Controlling others who have too much to say and encouraging and supporting others to contribute
    • Understanding and promoting consensus
    • Promoting constructive involvement and conduct in meetings – maintaining the momentum and pace of the meeting
  • Your role in attending meetings and how to contribute effectively when not acting as Chairperson
  • Effective communication in meetings –
    • how to communicate effectively and in a constructive manner
    • know are your audience
    • how to make an impact
    • influencing others
    • maximising your contribution and input
  • Ensuring participation and control - staying focused and on track – managing digressions and keeping to the allotted time
  • Agreeing and allocating action points, timescales and deliverables etc
    • Ensuring clear communication and organisation so all to understand and to ensure accurate recording of the meeting and the decisions and Outcomes in the Minutes
  • Other Typical problems and how to prevent/cure them and control them when they arise – handling challenging situations – e.g. those who argue and antagonise, those who say nothing, those who have too much to say, those who listen and those who don’t Understanding barriers to group or individual participation and overcoming them

Participant Numbers
This course should be run for groups of up to 10

Who should attend: Anyone who is involved in meetings inside and outside their firm

How To Book

Please contact your Learning & Development Manager if you are interested in this course.