Objectives
The aim of this interactive live online learning Webinar Course is to provide an insight into leadership in the organisation, the key skills and behaviours that drive effectiveness and a range of practical techniques that you can bring to bear in the workplace as a leader.
Course Objectives: - Delegates who successfully complete this workshop will be able to:
- define the essential responsibilities of team leaders/supervisors
- outline the key elements of successful teams
- outline the importance of motivation and how to apply it to their team
- set SMART objectives
- define the key skills required to be a successful coach
- develop their team by giving constructive well thought out feedback
Content
Session One• What is a Manager/Leader? - to establish the responsibilities of supervisors/team leaders
• Stages of team development – John Adair and Bruce Tuckman
• What Makes a Team? - to encourage delegates to think about the wider aspects of the role, how a team is made up of different personalities and how to use their individual strengths to the team’s advantage.
• Motivation - what motivation is and how to create a climate that encourages all the things that motivate us as individuals. How targets given in the right way can help motivate the individual and the team.
Session Two
• Short recap of session 1
• Coaching – What is it?
• Essential Communication tools - looking briefly at the skills needed to be an accomplished coach
• GROW – introduction to the GROW model of coaching
• Setting Objectives - how to set SMART objectives and why they are vital
• Feedback - giving and receiving and how vital feedback is to a team’s development.
• Skills Practice
• Action planning
How To Book
Please contact your Learning & Development Manager if you are interested in this course.