Objectives

This course will support delegates in finding collaborative, smart ways of working to deliver relevant business results. Delegates will be able to identify their own preferred styles of working that support and challenge each other. Recognise the collective strengths of their shared resources and plan for process improvement through collaborative approaches.

Content

  • Defining collaborative working and how it works – the benefits and risks
  • What part do you play in a collective environment – recognising differences and how they can contribute or detract from a production workplace
  • The power of collective practices – the energy of shared information and joint delivery
  • Communication practices and preferences. Practical tips for sharing information within the team
  • Tools for collaborative working – systems and technology
  • Delegation best practice – developmental opportunities vs dumping workload
  • Being a team player – what that means and now to be the person everyone wants on their team
  • A model for decision making – creating a framework for collaborative decisions
  • Commitment to collaboration – clearing the ground for working in partnership

Who should attend: Secretaries and support staff at all levels, will also benefit technical staff up to associate

How To Book

Please contact your Learning & Development Manager if you are interested in this course.