Objectives

To introduce the participants to the witness recall techniques of cognitive interviewing and to prepare them to apply the techniques in their work place.
To enable lawyers to interview witnesses and clients using the cognitive approach to help them gain full and accurate information.

Content

Participants will learn to:
  • use to their advantage the link between memory and recalling information during interviews
  • explain how the cognitive approach works
  • apply the cognitive techniques in a structured way to –
    • enable them to prepare cases and take statements based on full facts from clients and witnesses
    • obtain up to 40% more relevant information about an event or incident
    • improve the amount of accurate and uncontaminated evidence from clients and witnesses
    • assist clients and witnesses to recall an event or incident correctly without leading or prompting
    • enable them to gather detailed factual information clearly and quickly, even if the event happened many months or years ago
  • better detect lies and deceit using the most valid and latest evidence available
  • relate the cognitive approach to practical work situations
  • realise how helpful cognitive interviewing is to witnesses and clients by being on the receiving end of one.

Who should attend: All fee earners whose work involves in depth interviews of clients and witnesses.

How To Book

Please contact your Learning & Development Manager if you are interested in this course.