Objectives
To equip delegates with an appreciation of, and practical techniques & skills for managing and implementing change in the workplace in a confident and proactive way.
This is a very practical, common sense and interactive course that will give delegates a range of “tools and techniques” that they will feel comfortable about using.
Content
- Understanding organisational change and key drivers for change
- What happens when people find themselves in change
- Ground rules for effective change
- Managing transition
- Framework for managing change
- Creating a compelling vision
- Practical tools and techniques for planning change
- Stakeholder mapping
- Responding to problems – maintaining momentum and managing risks/issues
- Building shared commitment
- Managing communication - creating an effective communications framework
- Maintaining your personal energy and commitment
- People and change
- Understanding and overcoming resistance
- The impact of leadership style – the role of the manager
- Reviewing and measuring the impact of the change effort
- Action planning
Who should attend: Team leader and anyone involved in change management.
How To Book
Please contact your Learning & Development Manager if you are interested in this course.