Objectives

Day 1 – in person

  • Effective Written Communication
  • 1st Client Interview
  • Managing Clients Expectations
  • Handling Difficult Clients
  • Personal effectiveness

 

Day 2 – virtual

  • AML/client retainer/terminating a retainer
  • Confidentiality

Content

To introduce trainees to the practical issues involved in day to day legal practice particularly regarding the way they support quality client relationships and compliance with SRA regulations

How To Book

Please contact your Learning & Development Manager if you are interested in this course.